Customer satisfaction measure for lost prospects: new and used car sales
We survey your customer’s experience to provide honest feedback using text, email, telephone via contact centre
Our survey results highlight opportunities to create better customer experiences and to improve your understanding of your sales process. They aim to establish the reasons why the prospect didn’t buy at the time, if they are still in the market and how they heard about you.
This data is then used to review your sales process and provides a reason to re-contact and to convert.
To find out more about the ProAct product contact Scott in Account Management at firstname.lastname@example.org