As part of our drive for quality, JudgeService Research Limited is proud to have been certified compliant with the ISO 9001:2015 standard for the design, management and analysis of customer satisfaction surveys.
ISO 9001 is an internationally recognised standard that has become a by word for quality management and consistency and will open up numerous opportunities. The accreditation demonstrates our belief in continual improvement and helps us prove that quality is embedded into everything we do; from business strategy to day to day processes.
Not only will it enable JudgeService to more easily find improvements in efficiency and cost savings, it confirms our commitment to meeting customer requirements and improving customer satisfaction.
At JudgeService we are committed to driving decisions based on evidence, rather than on “gut feelings,” so we can be more focused on applying resources to the areas that will improve efficiencies with less trial and error to find the right decision.
The ISO9001 accreditation emphasises our dedication to our core values:
1. Great teams accomplish great things
We are passionate about the team, the business and enjoy what we do. We aim to inspire and support others to succeed. We communicate effectively and aren’t afraid to challenge.
2. Customers are at the heart of what we do
We value your customers and our customers alike. We are prepared to go the extra mile to make things easy for our customers and deliver on our promises.
3. We listen and feedback impartially
We provide honest and impartial analysis and feedback to our customers. We work with integrity and deliver on our promises.
4. We are forward thinking in a changing world
We keep our eyes and ears open and adapt to our changing environment. We are proactive, innovative and learn from our mistakes.