Why reviews matter in 2021

Why should you pay attention to your reviews?

Car buyers are continuously looking online to find out more about where to make their purchase. Consumer reviews have proven to drive sales, and are something the majority of customers will want to see before deciding where to purchase from.

Online reviews

As car buyers are more inclined to do online research and feeling more comfortable with distance purchases, online reviews are a gift.

Many dealerships use digital channels such as email marketing, digital advertising and social marketing, but when it comes to the final decision of which dealership to actually visit, positive online reviews can be the deciding factor in tipping the balance.

Dealership reviews give consumers insight into the experiences of other car buyers, so if they’re not sure who to buy from they can easily see what others have said about a particular dealer.

why reviews matter inforgraphic
*figures sourced from Bright Local and Auto Trader.

With the above in mind, now is the perfect time to act.

JudgeService are experts in automotive customer satisfaction. Our specialist insight and review tools will provide you with the reviews and data you need to improve your online reputation.

With such a saturated market it is imperative that you stand out above the rest. JudgeService can get your car dealer reviews onto Autotrader, Google and other major platforms.

Our friendly and informative account managers will show you exactly how to use our tools to their full potential and help you maximise your customer satisfaction scores.

If this sounds like something you’ve been looking for, get in contact today on 01423 649 036 or visit our website for more information!


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