We are hiring! Join our raving fans

Due to sustained growth, we are now looking for focused, enthusiastic, target driven and upbeat candidates to join our team.

Click here to see the poster and share the link with anyone you know that might be interested

We have a number of excellent part-time vacancies in our vibrant and enthusiastic contact centre, based in Harrogate, as a Content Centre Executive.

No cold calling or selling involved!

  • Minimum of £7.50 an hour basic pay
  • Realistic OTE £19,760 per annum
  • 22 days’ Paid Holiday pro rata (with Bank Holidays off too)
  • Contributory Pension
  • Flexible working across 10am to 2pm/2:30pm Monday to Friday OR 3.00pm to 7.00pm Monday to Thursday and 3.00 to 5.30pm Friday.

Responsibilities include:

  • Making customer satisfaction telephone calls – taking customers through a series of questions and gaining customer responses
  • Entering customer responses onto our in-house system to accurately record results
  • Achieving department KPIs, i.e. number of surveys completed per hour and calls made per hour
  • Representing premium brands in a professional manner
  • Providing excellent customer service at all times.

Full training and support will be provided but the ideal candidate must have excellent communication, listening and sales skills. You will be confident in communicating at all levels of an organisation and ideally have experience of CRM systems.

If this sounds like the role for you. then introduce yourself and email your CV to Lois at lois@judgeservice.com

If you have any questions about the role, then feel free to call us on 01423 225 166.

We are looking for Research Executives to join our busy team

IconMagnifyingGlass - Copy

RESEARCH EXECUTIVES WANTED  

We are looking for target driven, upbeat and enthusiastic candidates to join our team to cover a variety of hours available:

– between 10am and 7pm Monday to Thursday, Friday ‘til 5.30 weekdays or
– between 10am and 4pm on Saturdays and Sundays.

The Roles – Research Executives

Roles involve outgoing customer satisfaction telephone calls for the automotive industry.  Candidates will have good telephone skills and be able to work in a busy research centre environment. The candidates will be used to using computers, achieving targets and able to complete our surveys whilst talking to customers over the phone.

The Company:

JudgeService Research is an independent research company that carries out customer satisfaction follow up calls on behalf of car dealers to help them gain understanding and improve customer satisfaction levels.
Our unique, bespoke survey system is web based and the contact centre is part of a growing team of enthusiastic and dedicated part time and full time vacancies available within growing team for outbound customer service call staff.  We strive to create a friendly and effective working environment and to be flexible in both the days and hours we offer to our team.
Our People

We are an enthusiastic and focused team based in an attractive modern office with shared facilities on Cardale Park.  Our friendly team has grown over the past 5 years.

This represents an excellent opportunity for regular but flexible part time work for people of all ages who would like to be part of a growing team.

To apply, please send across your CV to  lois@judgeservice.com

Salary: £7.20 per hour + bonus and company pension
Pro rata OTE £20,800