So, why didn’t that Customer buy?

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  • Create Date 14 August 2017
  • Last Updated 14 August 2017

So, why didn’t that Customer buy?

It can be one of the most infuriating aspects of business – why a visitor to your site was not converted to a sale. As we have established, much of the research about a car or dealer is done online, so a visitor should be the hottest lead you can have. Perhaps a customer was disappointed by what they were offered in any part exchange deal, or perhaps a particular turn of phrase used by the salesperson was taken the wrong way. Wouldn’t it be so much easier if you had these answers at your finger-tips? Well, now you can. 

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