“The ones that got away…”

It can be one of the most infuriating aspects of business – why a visitor to your site was not converted to a sale. Wouldn’t it be so much easier if you had the answers at your finger-tips?

We continually analysing data to discover the key drivers of customer care, retention and what turns car buyers into what we call raving fans, those people who are extremely likely to recommend a business.

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“Don’t believe everything people say about car salesmen!”

JudgeService is continually analysing data to discover the key drivers of customer care, retention and what turns car buyers into what we call raving fans, those people who are extremely likely to recommend a business.

The result of surveying customers for over six years has seen us being able to analyse hundreds of thousands of rows of data and verified answers and, with the help of data analysts and ‘the Voice of the Customer’ we have been able to bring this data to life.

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Find out the secrets of customer loyalty at AMLive 2017

Sharing our new data analysis for the first time, we will spell out what it takes to create a loyal customer who also acts as an advocate to the business, during our best practice seminar at this year’s Automotive Management Live event.

The one-day expo takes place at Birmingham’s NEC on 9th November and includes a host of best practice sessions as well as an insight theatre focusing on F&I, next year’s new data regulations and the used car market. Free for dealer and manufacturer delegates, the event also provides networking opportunities and the chance to compare and contrast a range of suppliers who will be demonstrating latest products and services.

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