This survey establishes where your customers are 18 months into the car buying cycle or towards the end of the buying cycle, when they may be in the market to change, and if they plan to buy again from your dealership.
Each response provides the opportunity for you to re-engage with current customers as and when they are ready to re-purchase.
Read moreAWACS : online and telephone customer mid-cycle survey
TIP 1 Find out more about the changes to the JudgeService reporting suite and the new profile page: We’ve added a new feature called Profile page to our reporting suite to ensure you can easily access key information to support your sales and csi process from your home page. Our new profile section allows you to …
Introducing our new automotive online and telephone customer mid-cycle survey AWACS – (Advanced Warning About Car Selection). We find out which customers plan to buy from you again 18-21 months into the car buying cycle. We then send you their feedback so that you know when to re-engage. We contact customers 18-21 months into …