Customer Service - JudgeService Blog

Meet our Team

14 January 202114 January 2021 by Rebecca Tee

Who will be on our AM Live Virtual Booth? Our sales team and account directors are excited to be manning the JudgeService Virtual Booth at AM Live Virtual this year, but whose friendly faces should you expect to appear this year… Neil Addley, Founder and Managing Director As “Top Dog” …

Get the most out of your JudgeService reports

15 December 202014 December 2020 by Rebecca Tee

Your JudgeService reports are the key to managing your customer feedback. Our user friendly and data-driven results show you exactly what you are doing right and what needs improvement. There are a number of different types of reports you may have access to within your JudgeService Portal, here’s how to …

Need a refresher?

1 December 2020 by Rebecca Tee

JudgeService offers Bitesize Training. We hope all of our clients who use our JudgeService portal feel confident enough to use it, however, we do understand that after a while of not logging in, it may seem daunting to find exactly what you are looking for amongst all that data. Having …

What’s the difference between customers and raving fans?

19 November 202027 October 2020 by Rebecca Tee

At JudgeService, we are passionate about creating a community of fans The concept of Raving Fans was established by Ken Blanchard. He has made it his life mission to educate businesses on how to create a working environment which believes that simply satisfying your customers is not enough. To …

Nurture

16 October 2018 by Neil Addley

Last time, we talked about what it really means to “breathe” during a sales call. Today we discuss how important it is to connect with the gatekeeper and how to do it. We’re not talking about a telephone connection – although that helps. We’re talking about bonding and building trust with the gatekeeper. But they aren’t the decision maker so why should that matter?

Breathe

12 October 20185 September 2018 by Neil Addley

We’ve all taken those unsolicited sales calls that tempted us to slam the phone straight through the receiver. However, the value of the product being sold often isn’t the issue; it’s the way the spiel is conducted. Sales calls success isn’t luck, so what can you do differently to increase your success rate?

Have Your Business Booming with QuickFix Surveys

13 August 20187 February 2018 by Laura Tulip

QuickFix surveys have been designed to increase both your pre and post appointment opportunities while relieving you of the pressure of arranging them. They increase touch points between dealers and their customers, create opportunities for engagement and secure additional business from your customers, allowing you to take control of maximising your customer base.