Last time, we talked about what it really means to “breathe” during a sales call. Today we discuss how important it is to connect with the gatekeeper and how to do it. We’re not talking about a telephone connection – although that helps. We’re talking about bonding and building trust with the gatekeeper. But they aren’t the decision maker so why should that matter?
Lessons from Leaders: #5 Gratitude
The secret to success is gratitude Gratitude is the quality of being thankful; readiness to show appreciation for and to return kindness. I’ve talked previously about the importance of heliotropic leadership, neuroplasticity and how to lift your mood in 60 seconds. But today I want to talk about the importance …