Two businessmen talking over a car in a sunny car park.

State of the nation

Are your customers satisfied? On Thursday 26th of November, the government announced its plans for the end of “Lockdown 2.0”. Despite some local amenities such as hairdressers and salons being allowed re-open, it doesn’t feel like the second national lockdown has ended for many. Regional tier systems have been “levelled …

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a cartoon of a thinking business

The Stockdale Paradox

What is the Stockdale Paradox? Neil Addley, the founder of JudgeService, discusses how businesses can use the Stockdale Paradox to keep their heads above water during the difficult times. James Bond Stockdale was a US vice-admiral who in September 1965 was captured and held imprisoned for over seven years in …

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