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Lessons from Leaders: #6 Luck

Luck is the coincidence of preparation and opportunity People often say “you’re lucky” almost as a jibe at others. A sarcastic way of saying “you always land on your feet”. The problem I have with this is the assumption that luck is brought about just by chance. Even the dictionary …

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How NOT to handle a bad review

Handling a negative review poorly could cause you a lot of problems! No company enjoys receiving a negative review, but from time to time it happens. We’ve mentioned many a time before exactly how you should manage your online reviews, we’ve even detailed why 1-star reviews aren’t always a bad …

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How do I delete a Google review?

Removing reviews. Deleting a review which violates Google’s review policy is simple enough, but it might not always happen as quickly as you expect. Google doesn’t have an explicit “delete” option unless you are the author of the review yourself. However, as someone in charge of managing a businesses reviews, …

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Why reviews matter in 2021

Why should you pay attention to your reviews? Car buyers are continuously looking online to find out more about where to make their purchase. Consumer reviews have proven to drive sales, and are something the majority of customers will want to see before deciding where to purchase from. Online reviews …

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